The ‘Therapist’ or the ‘Coach’: Diane Beck NLP Hypnotherapist and Coach
The ‘Client’: You
‘Therapy’ is the time spent with the Therapist who will apply their chosen method of therapy application and modality.
The ‘Session’ is the booked time slot and arranged time working with the ‘Therapist’.
‘Modality’ is a model of study for therapeutic application. The area of therapeutic study and application. Havening is an example of a modality, as is TFT and they may be combined or used separately and required specific study in and of themselves.
The ‘Problem’ is what the client wants to work on with the Therapist.
Goal: The ‘goal’ is the desired achievement for the client that the
The ‘Desired Outcome’ is the desired result of the work the therapist and the client work towards achieving.
‘Health-Success’ is the trading name of DB Creative Development Ltd
The ‘Company’ is Health-Success and DB Creative Development Ltd.
The Therapist will only work on one Problem per session unless agreed in writing prior to the session. For example a client may not enter a session changing the agreed problem or adding more to be worked on with the therapist in addition to what was agreed. “Can we also work on ‘x’ ‘y’ or ‘z'” will not be accepted and the client should only expect to focus on the initial problem.
After accepting an appointment with Health-Success Therapist or assistant by either telephone or email, you the client in accepting the appointment accepts the following conditions for the appointment. Booking can only be made on the phone calling either Manchester 0161 949 8181 or London 0207 118 3738 or a session can be arranged via an email from the domain name health-success.co.uk and you must have received a confirmation email in the form of an invoice or agreement in writing form [email protected] or [name]@health-success.co.uk.
The therapist requires the client to be truthful and work in the best interests of the agreement between the therapist and the client. The client agrees to provide the therapist will all pre-session written work the therapist will request and in the manner and format the therapist requires it. The client agrees to complete all the required tasking as issued by the therapist within the timeframe it was requested. The client also agrees to provide all written pre session work to reach the Therapist my email no later than 48hrs prior to the booked session. No handwritten posted notes can be accepted as it is not always possible to collect in person prior to a session and the therapist asks the client to observe this request and make the therapist aware fully of any complications to the provision of the required written work. If the pre-session work is incomplete or the client ignores this request the Therapist reserves the right to cancel the session without refund. This written work will always include a pre-session questionnaire which must reach the therapist by email or agreed method in writing at least 48hrs prior to the booked session. Other pre session work may be asked to be in the form of a diary of a habit, note taking around the problem or carrying out a physical task related to the clients problem.
Lateness: You are paying for the time with the therapist and you agree that arriving for the session and to the session venue for your own session is fully your responsibility. The session will be terminated if the client arrives over 30 minutes late to an appointment and no refund will be given in any circumstances even if the client wishes to cancel the session due to emergency or unforeseen circumstances out of their immediate control as the strict 48hr cancellation policy will still apply. If the client arrives late the client will not receive extension of the agreed time nor will they be offered or entitled to a rearranged session and all terms and conditions relating to conduct, session termination and working relationship will apply.
The therapist is not required under any circumstances to go beyond the arranged session finishing time and will terminate the session at the end of the arranged time. The Therapist is not required to continue over the arranged time slot if the clients hasn’t reached their desired outcome. It is not the responsibility of the Therapist to achieve the desired outcome for the client, the client takes full responsibility for achieving this and works with the help of the therapist. The therapist takes no responsibility for achieving the desired outcome for the client, in fact this is impossible and the client must be aware of their full responsibility for achieving their own goals and outcomes.
Health-Success therapist Diane Beck will use reasonable care and skill in providing the service that you choose. Every client is different and so every therapy session is different and there are no guarantees of successful results. It would be unethical to provide a guarantee for a client’s treatment of therapy or coaching, there is no medication, operation or procedure that has a 100% success rate across the board. In the small percentage of people that the therapy is unsuccessful for we do not offer a refund or part refund. Diane Beck does not accept any liability in relation to the therapy and modalities used in session and on this website. Diane Beck does not accept any liability in relation to any of the recordings or correspondence and it is up to the discretion of the user to determine if they are appropriate.
In Manchester all regular sessions are priced at £180 per session which is up to 2hrs session slot for Therapy or Coaching. Thus may benefit
Smoking Cessation is priced at £490 flat rate.
Break-Through Full day sessions £1200 for my Manchester office location, £1500 for my London office locations. Other Locations: If you do require another venue the price is on agreement in addition to the aforementioned fees.
In London all regular sessions are priced at £245 per 2hr session slot of Therapy or Coaching.
Skype Sessions are priced at £165 per 2hrs regardless of where the client is. Zoom or FaceTime are also accepted modes of this delivery of therapy or coaching.
For Breakthrough Days, a third Non-refundable Deposit must be made on booking to secure this and paid on the phone with the therapist or by bank transfer 24hrs from booking the appointment or you risk opening the slot and appointment with the therapist [email protected] Final payment of the remaining Fees must be paid 48hours in advance of the arranged session start time. If a client doesn’t pay the initial within that time, the session will be cancelled. That session slot will then be made immediately available to other clients and may be directly offered to another client on the waiting list. No refunds will be given.
For regular sessions (outside the Break-Through day bookings) that include the 2hr and 4hr slots, the payment must be made 48hrs prior to the time of the appointment, that if cancelled over 48hrs in advance a full refund will be given. If cancelled within 48hrs, a 50% refund will be given. Within 24hrs cancellation no refund will be given.
2. Refund and Cancellation Policies
Regular Sessions: Anything other than a Break-through day is treated as a regular session regardless of the timeframe and can be up to 4hrs. Agreed ‘Booked Sessions’ in writing by me or my secretary the from Health-Success.co.uk email, must be paid for in full before any time spent with the Therapist can commence. Health-Success Therapist Diane Beck asks requires 48hrs cancellation and rearranging a session to obtain a full refund. In regular session bookings, for you to receive a refund of all monies paid, you must cancel in advance of 48hrs. To avoid any doubt or confusion, 48hrs is exactly 48hrs prior to your specific booked time slot, so a 4pm booking on the Thursday must be cancelled by 3.59pm on the Tuesday of the same week. No refunds will be given when the 48hr prior to the session start time ‘threshold has passed. This is non negotiable. At the discretion of the therapist another date may be offered though all 48hr refund rights for the new session are void as the original session start time still stands. If the therapist cancels or moves the session due to their reasons or the companies reasons, you will receive a refund and may be offered a new session start time and date.
Non-Payment: If we do not receive payment we will choose to assume you do not wish to commit to the appointment and will cancel and/or give the appointment to another client. You will be required to rebook.
Cancelling or Moving a Break-through day over 48hrs in Advance: The 48hr cancellation policy in relation to Break-through full days of work, which are 6-10hrs of work and follow up sessions, will be full refunded only when cancelled over 48hrs of the time of your booking minus the initial deposit. The follow up time cannot be exchanged for money or another session and must be taken within a week of the breakthrough session at the slots suggested by the therapist and accepted by you when arranging the breakthrough session day. It is part of the process for the therapist to follow up with you. All monies paid from the initial deposit in all cases is non-refunable regardless of how far in advance you create the booking and cancel the booking. Cancelling or moving an appointment within 48hrs loses the right to any refund. If the appointment is rebooked it may be subject to a room rebooking fee that will be explained to you at the time of rebooking. If you accept the rebooking fee which will also be sent to you by email, then that money is required no later than 48hrs prior to the session start time.