The ‘Therapist’ or the ‘Coach’: Diane Beck NLP Hypnotherapist and Coach
The ‘Client’: You
‘Therapy’ is the time spent with the Therapist who will apply their chosen method of therapy application and modality.
The ‘Session’ is the booked time slot and arranged time working with the ‘Therapist’.
‘Modality’ is a model of study for therapeutic application. The area of therapeutic study and application. Havening is an example of a modality, as is TFT and they may be combined or used separately and required specific study in and of themselves.
The ‘Problem’ is what the client wants to work on with the Therapist.
Goal: The ‘goal’ is the desired achievement for the client that the
The ‘Desired Outcome’ is the desired result of the work the therapist and the client work towards achieving.
‘Health-Success’ is the trading name of DB Creative Development Ltd
The ‘Company’ is Health-Success and DB Creative Development Ltd.
The Therapist will only work on one Problem per session unless agreed in writing prior to the session. For example a client may not enter a session changing the agreed problem or adding more to be worked on with the therapist in addition to what was agreed. “Can we also work on ‘x’ ‘y’ or ‘z'” will not be accepted and the client should only expect to focus on the initial problem.
After accepting an appointment with Health-Success Therapist or assistant by either telephone or email, you the client in accepting the appointment accepts the following conditions for the appointment. Booking can only be made on the phone calling either Manchester 0161 949 8181 or London 0207 118 3738 or a session can be arranged via an email from the domain name health-success.co.uk and you must have received a confirmation email in the form of an invoice or agreement in writing form firstname.lastname@example.org or [name]@health-success.co.uk.
The therapist requires the client to be truthful and work in the best interests of the agreement between the therapist and the client. The client agrees to provide the therapist will all pre-session written work the therapist will request and in the manner and format the therapist requires it. The client agrees to complete all the required tasking as issued by the therapist within the timeframe it was requested. The client also agrees to provide all written pre session work to reach the Therapist my email no later than 48hrs prior to the booked session. No handwritten posted notes can be accepted as it is not always possible to collect in person prior to a session and the therapist asks the client to observe this request and make the therapist aware fully of any complications to the provision of the required written work. If the pre-session work is incomplete or the client ignores this request the Therapist reserves the right to cancel the session without refund. This written work will always include a pre-session questionnaire which must reach the therapist by email or agreed method in writing at least 48hrs prior to the booked session. Other pre session work may be asked to be in the form of a diary of a habit, note taking around the problem or carrying out a physical task related to the clients problem.
Lateness: You are paying for the time with the therapist and you agree that arriving for the session and to the session venue for your own session is fully your responsibility. The session will be terminated if the client arrives over 30 minutes late to an appointment and no refund will be given in any circumstances even if the client wishes to cancel the session due to emergency or unforeseen circumstances out of their immediate control as the strict 48hr cancellation policy will still apply. If the client arrives late the client will not receive extension of the agreed time nor will they be offered or entitled to a rearranged session and all terms and conditions relating to conduct, session termination and working relationship will apply.
The therapist is not required under any circumstances to go beyond the arranged session finishing time and will terminate the session at the end of the arranged time. The Therapist is not required to continue over the arranged time slot if the clients hasn’t reached their desired outcome. It is not the responsibility of the Therapist to achieve the desired outcome for the client, the client takes full responsibility for achieving this and works with the help of the therapist. The therapist takes no responsibility for achieving the desired outcome for the client, in fact this is impossible and the client must be aware of their full responsibility for achieving their own goals and outcomes.
Health-Success therapist Diane Beck will use reasonable care and skill in providing the service that you choose. Every client is different and so every therapy session is different and there are no guarantees of successful results. It would be unethical to provide a guarantee for a client’s treatment of therapy or coaching, there is no medication, operation or procedure that has a 100% success rate across the board. In the small percentage of people that the therapy is unsuccessful for we do not offer a refund or part refund. Diane Beck does not accept any liability in relation to the therapy and modalities used in session and on this website. Diane Beck does not accept any liability in relation to any of the recordings or correspondence and it is up to the discretion of the user to determine if they are appropriate.
In Manchester all regular sessions are priced at £170 per 2hrs session slot for Therapy or Coaching
Smoking Cessation which is priced at £450 flat rate.
Break-Through Full day sessions £1150 for my Manchester office location, £1500 for my London office locations. Other Locations: If you do require another venue the price is on agreement in addition to the aforementioned fees.
In London all regular sessions are priced at £240 per 2hr session slot of Therapy or Coaching.
Skype Sessions are priced at £165 per 2hrs
For Breakthrough Days, a 25% Non-refundable Deposit must be made on booking to secure this blocked out amount of time from the clinic diary, then the remainder of the amount is to be paid a full 48hrs prior to the session with the therapist email@example.com. Final payment of 75% of Fees must be paid 48hours in advance of the arranged session time. If a client doesn’t pay the initial deposit within that time, the session will be cancelled. That session slot will then be made immediately available to other clients and may be directly offered to another client on the waiting list.
For regular sessions (outside the Break-Through day bookings) that include the 2hr and 4hr slots, the payment must be made 48hrs prior to the time of the appointment, that if cancelled over 48hrs in advance a full refund will be given. If cancelled within 24hrs, a 50% refund will be given. Within 24hrs cancellation no refund will be given.
2. Refund and Cancellation Policies
Regular Sessions: Anything other than a Break-through day is treated as a regular session regardless of the timeframe and can be up to 4hrs. Agreed ‘Booked Sessions’ in writing by me or my secretary the from Health-Success.co.uk email, must be paid for in full before any time spent with the Therapist can commence. Health-Success Therapist Diane Beck asks requires 48hrs cancellation and rearranging a session to obtain a full refund. In regular session bookings, for you to receive a refund of all monies paid, you must cancel in advance of 48hrs. To avoid any doubt or confusion, 48hrs is exactly 48hrs prior to your specific booked time slot, so a 4pm booking on the Thursday must be cancelled by 3.59pm on the Tuesday of the same week. If you cancel over 24hrs and under 48hrs in advance of your booking you will lose 50% of the fee and 50% will be refunded to you. If you fail to make the payment 48hrs prior to the session, that session is immediately made available to other clients wishing to book including those on a waitlist for the soonest available appointment and so you are at risk of losing your booking. In such cases where you fail to pay 48hrs in advance it is your responsibility to confirm that the slot is still available with us before commencing to pay if you fail to follow the 48hr requirements or you could risk losing in accordance with the cancellation policy.
Non-Payment: If we do not receive payment we will choose to assume you do not wish to commit to the appointment and will cancel and/or give the appointment to another client. You will be required to rebook.
Cancelling or Moving a Break-through day over 48hrs in Advance: The 48hr cancellation policy in relation to Break-through full days will be full refund only when cancelled over 48hrs of the time of your booking minus the initial deposit. All monies paid from the initial deposit in all cases is non-refunable regardless of how far in advance you create the booking and cancel the booking. Cancelling or moving an appointment within 48hrs is explained below.
Cancelling a breakthrough day up to 48hrs in advance and over 24hrs: If you cancel a Breakthrough day over 48hrs prior to your appointment you lose the initial deposit only and are refunded any moneies in addition you may have paid. If you only paid the deposit no refund of any further money will be made. In all cases any cancellation or moving of a Breakthrough days results in the loss of the initial deposit. If cancelling within a 48hr period but over 24hrs to your appointment will result in you forfeiting the 25% deposit plus monies ‘amounting to’ 50% of the total fee amount and so 50% of the money paid will be refunded to you. If moving an appointment within 24hrs of the booked appointment you will lose all monies paid and will be required to rebook.
Cancelling or ‘Moving’ a Breakthrough Day Within 24hrs cancellation: NO Refund will be given in any circumstance.
Rearranging of an appointment is treated as a cancellation and deposits will be lost though over 48hrs money paid can be transferred to future days minus the deposit which will be required again. If moving an appointment under 48hrs but over 24hrs in advance of your booked appointment it will be treated as a cancellation and 50% will be lost and a new deposit will be required again on a new day booking.